Introduction Cafes have become a ubiquitous part of Malaysian culture in recent years. With the rise of social media and the proliferation of influencers, cafes have become more than just a place to grab a cup of coffee – they’re now a destination in their own right, attracting customers with their unique decor, trendy food…
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Each café has their distinctive practice of customer service. Some maybe similar to the other and some can be totally distinguished oneself from the others. Somehow or eventually it may become one of the marketing tools to the café itself. However, here’s a list of essential services which may be well recommended to start the…
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What’s your requirement of how you will be treated when you walk into a café? To a certain standard, I wouldn’t care how best of your service. With all due respect, each human on earth deserves a basic attention in your café. As they always say, “Customer is always right.” Yes and no. Customer service…
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